Signer Delegation: Client Experience

Please note:

This feature must be enabled in your Firm Settings. 

Delegate Signing

When the controller of a group of returns or a taxpayer reaches the signing section of the Client Experience, they can e-Sign the return or delegate the signing of the tax return to another user. 

1. Click Delegate Signing.
2. Complete fields in the Send for Signature dialog box as noted below.
   • Required Fields:
     • First Name
     • Last Name
     • Email
     • Confirm Email
     • Message to Signer
3. Click Send. 

After the return is sent for Signer Delegation and the delegate completes e-signing, the controller or client receives an email notification that e-signing has been completed and the e-file forms are ready for download.

Update Delegation

After a return is sent for Signer Delegation, the controller or client can update or cancel the delegation. To update these details, they must click on their access link and authenticate to access the Summary Page. 

1. Click Update Delegatee.
2. Update delegatee details. 
3. Click Send.

Cancel Delegation

1. Click Update Delegatee.
2. Click Cancel Delegation.
3. Enter the Reason for the cancellation (required field).
4. Click Submit.
5. Click Resume to complete signing.