Users can download files directly to their PC, or they can choose to send items to a My Downloads folder in Returns. The utility of the My Downloads feature is that items downloaded in bulk download in the background, so the user can continue working while waiting for the download to complete.
Enable My Downloads
- Navigate to User Profile.
- Click My Settings.
- In the Default Download Option drop-down select:
- Download Now to download directly to your PC every time.
- Download to "My Downloads" to send every download to the My Downloads folder in Returns.
- Prompt me Every Time to choose for each download if you want to use Download Now or Download to "My Downloads".
- Click Save & Close.
Access My Downloads
You can view your current and previous downloads in My Downloads. Each bulk download event is represented by an individual line item.
- Navigate to your User Profile.
- Click My Downloads.
A. The status of all e-file forms selected is displayed in the Status section.
B. Click the drop-down menu to show more detailed information about the download (E).
C. The Status and Download button shows a loading wheel while processing, then becomes a download button when ready.
D. Click the delete button to delete the bulk download from your list.
E. Detailed information about the download itself, including the name of the file, when it was downloaded, and the size of the download is displayed.
F. Click Clear All to remove all downloads from the list. Downloads are automatically cleared after 30 days.
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