Embedded Help in SafeSend

SafeSend users have access to our embedded chat widget powered by Forethought AI.

Headset Icon 

Click the headset icon to ask a question. The widget provides an AI-generated answer based on the text entered and provides links to helpful articles. 

After a response populates, you have the option to end the chat by clicking "Yes, thank you!". 

If you need additional assistance, you can click "No, I need more help." to get connected with Support staff. 

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