IP Restriction

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IP restriction is enabled by a System Admin to restrict a SafeSend user's access to select computers.  This security measure ensures that login is only achieved on specific computers or, if using a VPN, through specified access channels.

Warning:

If you are going to change Internet Service Providers (ISPs) or routers, disable the IP Filtering setting before the change and re-enable it with the new IP Addresses.

  1. Click the Navigation Widget
  2. Click Product Settings
  3. Click Security in the left panel. 
  4. Click the Enable IP Filtering toggle.
  5. Add allowed addresses to the IP Address List by filling the Name, From, and To IP Address fields. 
    • If you are not using a VPN, the From and To IPs are the same.
  6. Click Save.
  • The Client IP Address is your current IP.
    • This IP will be automatically added to the list. 
    • You must enter a name for your IP. 

 

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