The Quick View Reports feature allows a firm to identify clients who have yet to access their returns and/or failed Knowledge-Based Authentication for easier follow-up. You may access this option in your Delivered and Archived Reports.
Note:
There is no option to build or customize the Quick Review Reports. Only two reports exist at this time.
Accessing Quick View Reports
- Navigate to Delivered or Archived Returns.
- Click the Quick View Reports button next to the refresh icon.
- Select which report to generate.
Link Not Accessed
- Select a Link Status option to filter the report.
- Not Accessed by Taxpayer
- Not Accessed by Spouse
- Not Accessed
- Filter the report further using the other column headers.
- Click Export to download the report.
Knowledge-Based Authentication (KBA) Failed
- Select a KBA Status option to filter the report.
- Taxpayer Failed
- Spouse Failed
- Filter the report further using the other column headers.
- Click Export to download the report.
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