System Notifications

SafeSend Returns provides an in-system notification feature to keep you up-to-date on new releases to the product as well as any scheduled maintenance or service interruptions. In the top-right corner, you will see an alert bell next to Help.  If there are any new notifications, a red circle with a number will be displayed. To mark a notification as read and remove the red circle, simply double click the posted message, which will appear in yellow if it has not been marked as read. 

When opened, it will look like the screenshot below. The first notification is a description of each section. We will announce feature releases, maintenance notifications, system-wide bugs, and/or let you know when the new tax year forms are ready to be processed through the system. We will also occasionally add links in these notifications, which means release notes can be linked to download and we will no longer have to send mass emails out. This will prevent these messages from being lost as spam or junk. 

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There are 5 notification categories. From left to right, they are:

  1. Release Update
  2. Known Issue
  3. Under Maintenance 
  4. Feature Update 
  5. General
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