We do not recommend Internet Explorer because Microsoft has stopped supporting it, which can cause issues when working through this process.
Access the return using the link that was initially delivered to you, or the new link sent to you by your tax professional.
- When you click the access link, you will be directed to the landing page for the return. Select the tab "Click Here to Get Started".
- You will then be prompted to enter the last 4 digits of your social security number, then select Authenticate to continue.
***Please Note: This step is not required for business/entity returns, only 1040 returns
- Next, you will be prompted to request an access code. You must select the 'Request Access Code' button to continue. This will send an access code to your email address.
- The access code will expire after 20 minutes. Enter the code, then select "Continue".
You will then be directed to the following landing page. You can select the Make Payments button to pay for your vouchers.
Select a due date from the left-hand panel to open the vouchers due on that date.
You can then select the Pay button on the voucher you want to pay.
This will open a window that will allow you to download the voucher so that it can be paid by check or money order, or you can click Pay Online to be directed to that taxing authorities website.
The Pay Online button will open a new window in your web browser (ensure that pop-ups are enabled if this does not occur).
From this point forward, the process will vary depending on the taxing authority. Payments are not made directly through SafeSend Returns, but through the taxing authority for the voucher.