I am requesting access codes but they keep showing as invalid?

Individual Returns

After accessing your link it will take you to the page below.  You will enter the last four of your SSN and then "Continue" will light up.


Select to continue. 

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This will direct you to the following page. You must select the Request Access Code button in order for a code to be generated. 

 Please keep this window open. 

You will receive your access code within 1-5 minutes from noreply@safesendreturns.com

The Access Code is available for 20 minutes, or until it is used.  After 20 minutes, or after use, you will then need to request a new code. 

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After entering your Access Code select "Continue".  This will take you to your Dashboard. 

Business Returns

After accessing your link it will take you to the page below.  You will then need to select "Request Access Code".

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Please keep this window open. 

You will receive your access code with 1-5 minutes from noreply@safesendreturns.com

The Access Code is available for 20 minutes, or until it is used.  After 20 minutes, or after use, you will then need to request a new code. 

After entering your Access Code select "Continue".  This will take you to your Dashboard. 

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