If a 1041 return is displaying as 'Non-Supported', it is most likely one of the following situations:
- The 1041 return has a K-1 cover page, but no K-1's
- The 1041 return has no K-1 cover page but has K-1's
In either of these instances, SafeSend Returns will be unable to read certain pages in context and will return a 'Non-Supported' error. If the return has K-1 packets and you do not want them delivered, upload the return in its entirety and then remove the K-1 pages in the K-1 tab during Processing.
To learn more about how to rectify the Non-Supported error, follow our comprehensive guide here.