Will this work on any internet-connected device? Does SafeSend Returns offer an app for my smartphone?

This process can be completed on any computer, smartphone, or tablet via a web browser. There is currently no SafeSend Returns app available.

We recommend that you use Google Chrome (recommended), Firefox, Edge, or Safari. We do not recommend Internet Explorer because Microsoft has stopped supporting it, which can cause issues when working through this process. 

The following help desk article will walk you through the process on a mobile device:

Client Experience: Returns on Mobile

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