Billing / Payments

The billing and payment options for SafeSend Returns, Organizers, and Signatures are outlined below.

SafeSend Returns 

Returns are purchased in batches. When you are running low, you can reach out to your Client Success Manager directly or email clientsuccess@safesend.com. 

An Administrator on the account can view your firm's current return balance by going to Account Management > Transaction History and extending the filter to include the current month:

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If you are showing a negative balance, your account will not be shut off. You can continue to use the program and will be billed for any additional usage. There is no additional fee or cost associated with this. 

Pricing:

SafeSend Returns Pricing
NUMBER OF RETURNS COST PER DTRP
250 – 499 $15.00
500 – 999 $14.50
1,000 – 1,999 $14.00
2,000 – 3,999 $13.50
4,000 – 5,999 $13.00
6,000 – 7,999 $12.50
8,000 – 9,999 $12.00
10,000 – 19,999 $11.50
20,000 + $11.00

SafeSend Returns Implementation – $1,850 per Office

Organizers

***Please Note: This feature is currently only available for CCH users (ProFX and Axcess)

This feature pays as you go. This means you will be invoiced at the end of the month based on usage. 

You can enable this feature at any time and begin using it. See the following section for more information about Organizers:

https://safesendorganizers.zendesk.com/hc/en-us

Pricing:  $12.50 per Organizer Delivery

Signatures 

This feature pays as you go. This means you will be invoiced at the end of the month based on usage. 

You can enable this feature at any time and begin using it. See the following section for more information about Signatures:

https://safesendsignatures.zendesk.com/hc/en-us 

If you have already purchased Signatures bundles, you will not be billed until after the purchased Signatures run out. 

Pricing:  $2 per Document Delivery

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